Refund Policy

TitanCarry provides digital gaming services, including boosting, power leveling, progression assistance, coaching, and custom services.

Since these are personalized digital services rather than physical products, refund requests are reviewed individually based on the status of the order and the amount of work already performed.

You may be eligible for a full or partial refund in situations including:

• Your order has not yet been assigned to a booster and work has not started.
• TitanCarry is unable to deliver the service you purchased.
• A duplicate payment was made for the same order.
• A technical or internal issue prevents the service from being fulfilled.
• A cancellation is requested before significant service progress has been completed.

Refunds are generally not granted when:

• The purchased service has already been completed.
• Significant progress has already been made on the order.
• Incorrect account, character, platform, region, or other service information was provided by the customer.
• The customer becomes unavailable or otherwise prevents the service from continuing.
• The customer changes their mind after substantial work has already started.
• A custom or manually prepared service has already entered execution.

Customers are responsible for providing accurate and complete information necessary for the purchased service, including account details, character information, platform, region, and any other information requested during fulfillment.

If you experience a problem with your order, we strongly encourage you to contact TitanCarry Support before opening a chargeback or payment dispute.

Unauthorized or abusive chargebacks submitted after a service has been started or completed may result in temporary account restrictions, service suspension, or refusal of future orders while the dispute is reviewed.

When contacting TitanCarry Support, please include:

• Your TitanCarry order number.
• The service you purchased.
• The reason for your refund request.
• Relevant screenshots or supporting information when applicable.

Each request is reviewed individually. TitanCarry will determine whether the order qualifies for a full refund, partial refund, or no refund based on its current status and completed service progress.

Approved refunds are generally returned through the original payment method. After TitanCarry processes the refund, additional processing time may be required by your payment provider, card issuer, or bank before the amount appears on your statement.